Booking and Cancellation Policy
Cancellation Policy:
Full Refund
Before 14 days
Half Refund
7 to 14 days
Half Refund
7 to 14 days
For more details: View the Cancellation & Refund Policy →
Booking Policy
- Full payment is required to confirm your booking.
- The number of guests must not exceed the count specified at the time of booking.
- Only the guests listed in the booking are permitted at the villa.
- All guests must provide valid ID proofs when requested, both at the time of booking and upon arrival.
- Foreign nationals must provide passport and visa details before their stay.
- Any damage to the property caused by guests will be charged based on the actual repair or replacement cost.
- Illegal activities, including but not limited to prostitution and narcotics use, are strictly prohibited.
- Commercial activities are also strictly prohibited.
- A refundable deposit may be required before check-in.
- This deposit will be refunded within 5 working days, provided the number of guests does not increase and check-out time is adhered to.
- For any delays or concerns, guests can contact Email- poetreevillaresort@gmail.com for assistance.